The referral, in plain words
How it works
Tigard Waterproofing does not own trucks or employ installers. It puts homeowners in touch with waterproofing companies that do.
From the call to the visit
You call the number
Say what kind of problem you have and whether it is a basement or a crawl space. You may be asked for your ZIP code.
You speak with a company
A waterproofing company that works in your area comes on. Describe the house and what you have seen. Ask whether they handle that kind of job.
They arrange to look
If you both want to go ahead, the company books a visit with you directly. The time and any charge for the visit are theirs to set, so ask.
You get their proposal
After seeing the house the company tells you what it recommends and what it would cost. That offer comes from them, on their paperwork.
You choose
Accept it, ask for changes, get other bids, or do nothing. Nothing you say on the first call commits you.
Who is responsible for what
Tigard Waterproofing
- publishes this website and its guides
- provides the phone number
- does not inspect, price or carry out any work
- does not choose a contractor for you or vouch for one
The waterproofing company
- inspects the house and proposes the repair
- sets the price, the dates and any warranty
- is responsible for its own Oregon contractor license and insurance, which you should check
- signs the contract with you and answers for the work
How the service is paid for
You pay nothing to Tigard Waterproofing. The company or the network that takes your call may pay a fee for the introduction. The referral disclosure sets that out.
Because the companies are independent, check the one you speak with before you sign. Choosing a waterproofing company shows how to look up an Oregon license in a couple of minutes.
About the call
Which company will I get?
One that takes waterproofing calls for your area at the time you call. It is not always the same one.
Can I call just to ask a question?
Yes, if you own the home and it is about water in a basement or crawl space. The company may want to see the house before giving a firm answer.
What if they do not do the job I need?
Say what you need at the start. If it is outside what they do, they will tell you, and you have lost a few minutes.
Ready to have someone look at it?
Describe what you are seeing and where in the house it is. The company on the phone will tell you whether it is work they take on and when they could come out.
Get a waterproofing company on the phone
For homeowners with water coming into a basement or crawl space, or a yard that drains toward the house.
Call (503) 555-0120Calls can be recorded. Read how the referral is paid for and what happens to your details.